What People Say

foundation water repair

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I would like to say that I would definitely use your company again. I want to say Thank-you for your hard work and excellent customer service, my foundation has been leaking for a couple years now and im at ease thinking its repaired now. the gentleman that was here was very nice and professional, he showed me pictures of the project step by step and explained everything so I was aware of what was happening. Debbie in your office is very pleasant to work with! I work out of town and she was very accommodating with scheduling the work. I offered to give the gentleman a tip at the end and he simply said' ' tell a friend' ' and smiled. its nice to know there's still hard working companies out there with pride!

- John

Hello , I just wanted to compliment this company on there Excellent customer service! I recently had some cracks in my basement walls and I called for a couple estimates. The gentleman that came from Universal Masonry was very polite and informative on the situation. There price was a little higher than the other companies but I felt comfortable with them, I told them that they were a bit higher and David offered me a recent coupon they were offering in the value pack , which I thought was very nice. I would highly recommend this company for any foundation projects you may have. We are having Universal come back in the spring now to install an outdoor kitchen and concrete patio, I can't wait , I am so excited! Great job! Thanks again.

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- Mark

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I recently had some water in my basement, so i phoned these fellas for some help. I'm a retired carpenter and up there in age , so can't do much anymore myself. David was the name of the gentleman who came out and I just wanted to say I was very impressed on the knowledge and promptness this young man had. Our appointment time was 10am and he was here 5 minutes till, Universal Masonry 's price wasn't the highest or lowest but the reason im going with them is for the fact I felt comfortable with him. None of this sales pressure like the other folks I phoned. I would highly recommend Universal Masonry.
Thank you.

Andrew Miles

Excellent Service!

On time

Landscaping

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We moved into our new home and of couse there was no landscaping and lots of slopes! So we let our fingers do the walking and are so glad we did.

We called Universal Masonry, they came right out to give us an estimate and to work with us on ideas we had for retaining walls and other decorative ideas. They offered many wonderful suggestions that my husband and I would have never thought of, like the more practical, structural side of things not just the decorative side. We were very pleased with the work and with the PRICE $$$$. We inquired with a couple of other companies and their estimates were way out of our ballpark especially after after just purchasing a new home.

The Universal Masonry crew was very professional, neat, clean and finished in a timely manner. We are now thinking of a brick mailbox and possibly a patio with a fire pit and will be calling them again very soon! We have recommended them to friends and family and are very pleased with our results. Its a nice feeling when people compliment us on our yard, we know for sure then that we made the right choice. We would highly recommend Universal Masonry to EVERYONE !!!

- Mrs. L

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I called around looking for someone to rebuild my chimney and fireplace. Had many people come out and give estimates, but I felt the most comfortable with Universal Masonry. The owner took the time to explain what exactly needed to be done in great detail, and gave me a very reasonable price. I went with Universal Masonry over the other guys, because I could tell they weren't all about just getting my money.

 

The guys at Universal Masonry are a pleasure to work with and will not take you on a ride for your money and do a terrible job. They care, and take pride in their work. If you're not satisfied, they aren't either. The owner and his crew showed up as scheduled and performed the work as promised. They went above and beyond and exceeded my expectations. The workers at Universal Masonry are very down to earth and do exceptional work. All of the crew members show up to work with a very positive attitude. I could not be happier with the work that was done and would recommend Universal Masonry for any masonry needs you need.

- KATIE

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My experience with Universal (David and Debi) was EXCEPTIONAL!!!. From the phone call, to getting a written estimate, and scheduling the work it went extremely well. They inspected driveway and made a cost effective recommendation for repairs. The recommendation was complete and very reasonable. Once we scheduled the work it was completed as scheduled. They made sure that the weather allow for proper curing. I highly recommend to anyone looking for a reputable and highly professional organization to look no further than Universal. I will certain look to them for any of my future concrete construction work.

Richard D.

Chimney

Concrete Driveway

Removed and Replaced our driveway , Installed Glass block basement windows with vents

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I noticed this company doing work on the Panera Bread store in Kenosha, WI while out for lunch with my daughter. I stopped and asked if they did residential work, and asked for an estimate. The Job they were doing on the Panera looked GREAT so I assumed they were qualified to do my project. They arrived on time which was nice since I had originally contacted two other companies for estimates and never showed up, There pricing was fair and the estimate was very detailed which I appreciated because I was not familiar with concrete work. I asked a lot of questions and the estimator was very informative. Universal Masonry Construction did an excellent job on my driveway replacement and when they were finished I asked if they did foundation glass block windows. I had them install 8 windows after that and we love them. Overall I would highly recommend this company to anyone wanting quality and excellent workmanship, and Debbie in there office is very good as far as Customer service and very Courteous when I had called about my final balance. Thank you for a great job done, we love our new driveway.

- Mike H.

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I called about 6 companies for estimates and Universal and one other company were the only two that called me back and came out to the house to look at what we needed. When I called, David came out the following day to provide the estimate and gave me the contract before he left my house. Their price was much lower than the other company (about $1,000 less). The contract said they would be able to start approximately 2-3 weeks after the contract was signed. I returned it promptly and the work was supposed to be done the week of 7/2. We had some other contractors coming in (to do other work to our home) and the weather didn't cooperate so the work was postponed to 7/9 or 7/10. The team didn't actually make it to our house until 7/12. The cement was poured within one day. They came out the next day to remove the wood from around the foundation and ensure the area was cleaned. All in all, I feel that things went pretty smoothly and we are very happy with their work. David was very friendly and professional. My only complain; was not getting things done as quickly as we hoped, but it was only delayed a few days, so I can't really complain too much about that.

Bethany M.

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When I called they were out promptly for the estimate in the fall, They were very courteous and professional and provided a complete detailed and itemized list of the work I requested. A delay on our part and change in the weather led to them advising us when we accepted their estimate that work would commence ASAP in spring. Accordingly, when the weather permitted they were out to begin the work and even with rain delay of 2 days work was completed within a week of beginning. They were careful in their work and cleanup - no plants or trees in my yard were harmed by their equipment.

Nicole D.

Concrete Repair
We had a concrete slab
for an 8x10 shed poured.

Concrete Repair

Installed glass block windows and did some tuck pointing

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The work was good, and the men were polite on the job.

- Edward P.

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Chimney tuck pointing and installed a new
stainless steel liner

Very professional, job was completed when promised the site clean and neat

Kathie K.

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Stabilize brick porch columns

Great work quick and professional would hire again

Carly H.

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